Roles and Permissions

Different team members need different levels of access. Roles control what each person can see and do.

Role Comparison

| Feature | Owner | Manager | Staff | |---------|-------|---------|-------| | View dashboard | ✓ | ✓ | ✓ | | Edit menus | ✓ | ✓ | View only | | Edit website | ✓ | ✓ | View only | | Manage QR codes | ✓ | ✓ | View only | | Manage events | ✓ | ✓ | View only | | Manage jobs | ✓ | ✓ | View only | | View analytics | ✓ | ✓ | Limited | | Manage team | ✓ | Limited | ✗ | | Billing & subscription | ✓ | ✗ | ✗ | | Business settings | ✓ | ✓ | ✗ | | Delete business | ✓ | ✗ | ✗ |

Owner Role

Full access to everything.

Owners can:

• Access all features
• Manage billing and subscription
• Invite and remove any team member
• Change business settings
• Delete the business account

Best for: Business owners, partners with full responsibility

Note: Every business needs at least one owner. You can have multiple owners.

Manager Role

Day-to-day operational access.

Managers can:

• Edit menus, website, events, jobs
• Create and manage QR codes
• View and manage contact submissions
• View analytics
• Update location details

Managers cannot:

• Access billing
• Remove owners or other managers
• Delete the business

Best for: General managers, marketing leads, trusted employees

Staff Role

Limited view-only access.

Staff can:

• View menus and content
• See basic dashboard info
• Access limited features

Staff cannot:

• Make changes to content
• Access sensitive settings
• View detailed analytics

Best for: Employees who need visibility, new hires during training

Changing Someone's Role

1. Go to Settings > Team
2. Find the team member
3. Click to edit their profile
4. Select a new role
5. Save

Changes take effect immediately.

Multiple Owners

You can have multiple owners. This is useful for:

• Business partners
• Multiple operators
• Backup access

Each owner has equal permissions.

Common Questions

Can I create custom roles?

Not currently—use the three built-in roles.

Can someone have different roles at different locations?

Roles apply to the whole business. For location-specific control, consider separate team members.

What if I need to limit access more specifically?

Start with the Staff role for minimal access. Contact support if you have specific needs.

Need help? Contact support.