Organizing with Categories

Categories help customers find what they're looking for quickly. Think of them as sections on a physical menu—Appetizers, Main Courses, Desserts, and so on.

Creating a Category

1. Go to Menus and select your menu
2. Click Add Category
3. Enter a name (e.g., "Starters", "Pasta", "Kids Menu")
4. Add an optional description
5. Click Save

[SCREENSHOT: Menu editor - Add Category button and form]

Tip: Keep category names short and familiar. "Apps" might be trendy, but "Appetizers" is clearer for everyone.

Reordering Categories

Drag and drop categories to change their display order:

1. Hover over the category
2. Grab the drag handle (⋮⋮)
3. Move it to the desired position
4. Changes save automatically

[SCREENSHOT: Menu editor - Dragging category to reorder]

Editing a Category

1. Click the category name or the edit icon
2. Update the name or description
3. Click Save

Hiding vs. Deleting

• Hide: Temporarily removes category from your website but keeps all items intact. Great for seasonal menus.
• Delete: Permanently removes the category. Items inside become uncategorized.

To hide a category, toggle the visibility switch off.

Category Descriptions

Descriptions appear below the category name on your website. Use them to:

• Set the mood ("Light bites perfect for sharing")
• Note restrictions ("Available after 5pm")
• Highlight specials ("Chef's weekly rotating selection")

Best Practices

• Keep it logical: Group similar items together
• Limit categories: 4-8 categories per menu works well
• Use clear names: Customers should know what's inside
• Consider the journey: Put popular categories where people expect them

Common Questions

Can I have the same item in multiple categories?

Not directly, but you can create a copy of the item and place it in another category.

Why isn't my new category showing on my website?

Make sure:

• The category has at least one visible item
• The category visibility is toggled on
• You've published your menu

Need help? Contact support.