Dietary Tags and Allergens

Mark items with dietary information to help customers with restrictions

Dietary Tags and Allergens

Mark items with dietary information to help customers with restrictions

Menus

Dietary Tags and Allergens

Help customers find dishes that fit their dietary needs. Tags make it easy to scan your menu for vegetarian, gluten-free, or allergy-friendly options.

Available Tags

Welcome includes common dietary tags:

  • Vegetarian (V)
  • Vegan (VG)
  • Gluten-Free (GF)
  • Dairy-Free
  • Nut-Free
  • Spicy 🌶️
  • Contains Alcohol

Adding Tags to Items

  1. Edit a menu item
  2. Find the Dietary Tags section
  3. Check the tags that apply
  4. Save

[SCREENSHOT: Menu item editor - Dietary tags checkboxes]

Tags appear as icons or labels next to items on your website.

Tag Display

On your website, tags show as:

  • Small icons next to item names
  • Filter options so customers can view only matching items
  • Legend explaining what each icon means

Tip: Customers with dietary restrictions often look for tags first. Accurate tagging builds trust.

Best Practices

Be Accurate

  • Only tag items that truly qualify
  • Consider cross-contamination in your kitchen
  • When in doubt, leave it off and mention in description

Be Consistent

  • Tag all qualifying items, not just some
  • Use the same tags across all menus
  • Update tags when recipes change

Handle Edge Cases

For items that are "almost" something:

  • "Can be made gluten-free" → Mention in description, don't tag
  • "Vegetarian except for fish sauce" → Don't tag as vegetarian
  • "Contains tree nuts but not peanuts" → Tag as appropriate, clarify in description

Allergen Information

For serious allergens, consider adding details in the item description:

"Contains: wheat, eggs, milk. Prepared in a kitchen that processes nuts."

This gives customers the information they need to make safe choices.

Filtering on Your Website

Customers can filter your menu by dietary tags:

  • Click a tag to see only matching items
  • Combine filters (Vegetarian + Gluten-Free)
  • Clear filters to see everything again

This makes your menu accessible for people with restrictions.

Common Questions

Can I create custom tags?

The current tag options cover most common needs. If you need something specific, mention it in the item description.

Do tags appear on printed menus?

Tags are for your website. For printed menus, you'd include the symbols or text manually.

A customer says an item isn't really gluten-free. What should I do?

Review your ingredients and preparation. Cross-contamination in shared kitchens is common. Update tags to reflect reality, and be transparent with customers.


Need help? Contact support.

Was this article helpful?

Thank you for your feedback!

Related Articles