Managing Event Occurrences

When you have a recurring event, each instance is an "occurrence." Most of the time, all occurrences look the same. But sometimes you need to tweak one specific date.

What's an Occurrence?

An occurrence is a single instance of a recurring event:

• "Trivia Tuesday" is the recurring event
• "Trivia Tuesday on March 15th" is an occurrence

Viewing Occurrences

1. Open your recurring event
2. Look for the Occurrences or Schedule tab
3. See upcoming instances listed

[SCREENSHOT: Occurrences list for recurring event]

Editing a Single Occurrence

When one week is different:

1. Find the specific occurrence
2. Click to edit just that instance
3. Change what's different (title, time, description)
4. Save

Other occurrences remain unchanged.

Common Reasons to Edit

• Different performer this week
• Time change for a holiday
• Special theme for one week
• Venue change (different location)

Cancelling an Occurrence

Need to skip a week?

1. Find the occurrence
2. Mark as cancelled or delete that instance
3. The recurring pattern continues around it

The event still happens the week before and after—just not that one date.

Adding Extra Occurrences

Add an occurrence outside the regular pattern:

1. Open the recurring event
2. Add a one-time occurrence
3. Set the special date and details

Example: Your weekly trivia is every Tuesday, but you're adding a special championship Friday.

Occurrence vs. Parent Event

| Change | Where to Edit | |--------|---------------| | Affects all future occurrences | Parent event | | Affects just one date | That specific occurrence | | Change the recurrence pattern | Parent event | | Cancel one week | That occurrence |

Display to Customers

Customers see:

• List of upcoming occurrences
• Any special notes for specific dates
• The overall event pattern

Cancelled occurrences typically don't appear (or show as cancelled if you prefer).

Common Questions

If I delete an occurrence, does it delete the whole series?

No—only that one instance is removed. The series continues.

Can I restore a deleted occurrence?

No—you'd need to create it again manually.

How do I change the time for ALL occurrences?

Edit the parent recurring event, not individual occurrences.

Need help? Contact support.