Managing Payment Methods

Keep your payment information current to avoid service interruptions.

Viewing Payment Methods

1. Go to Settings > Billing
2. Find Payment Methods section
3. See your saved cards

Adding a Payment Method

1. Go to Settings > Billing > Payment Methods
2. Click Add Payment Method
3. Enter card details:
   • Card number
   • Expiration date
   • CVV
   • Billing ZIP code
4. Click Save

[SCREENSHOT: Add payment method form]

Accepted Payment Types

• Visa
• Mastercard
• American Express
• Discover
• Debit cards with card network logos

Updating a Payment Method

Card expired or got a new one?

1. Go to Payment Methods
2. Click Edit on the card
3. Update the details
4. Save

Or add a new card and remove the old one.

Setting a Default Payment Method

If you have multiple cards:

1. Go to Payment Methods
2. Find the card you want as default
3. Click Make Default

The default card is charged for renewals.

Removing a Payment Method

1. Go to Payment Methods
2. Click Remove on the card
3. Confirm removal

Note: You can't remove your only payment method while on a paid plan.

Failed Payments

If a payment fails:

1. You'll receive an email notification
2. Welcome will retry the charge
3. Update your payment method if needed
4. Contact your bank if the card should work

Avoiding Service Interruption

Keep cards updated:

• Before expiration dates
• After getting replacement cards
• If card numbers change

Payment Security

• Card data is encrypted
• We use Stripe for secure processing
• We never store full card numbers
• PCI compliant

Common Questions

Can I pay with PayPal?

Currently, we accept credit and debit cards only.

Can I use a prepaid card?

Some prepaid cards work if they carry a major card network logo.

My payment failed but my card is fine. What's wrong?

Contact your bank—they may have blocked the charge. Also verify the billing address matches your card.

Can I have multiple payment methods?

Yes—add as many as you like. Set one as default for billing.

Need help? Contact support.