Managing Applications
When candidates apply to your jobs, their applications arrive in Welcome. Here's how to manage them.
Viewing Applications
- Go to Jobs
- Click on a job posting
- See the Applications tab or section
- Click any application to view details
[SCREENSHOT: Applications list for a job posting]
Application Contents
Each application includes:
- Candidate name
- Email address
- Phone number
- Cover letter or message (if submitted)
- Resume (if uploaded)
- Date applied
Reviewing Applications
Open each application to:
- Read their message/cover letter
- View or download their resume
- See contact information
Evaluate candidates:
- Does their experience match?
- Is their availability right?
- Do they seem like a good fit?
Responding to Applicants
Welcome stores applications, but you reach out directly:
- Note the candidate's email or phone
- Contact them from your email or phone
- Schedule interviews for promising candidates
Tip: Respond quickly! Good candidates get snapped up fast. Aim to reply within 24-48 hours.
Organizing Applications
Mentally Categorize
As you review:
- Yes: Schedule an interview
- Maybe: Revisit later
- No: Not a fit for this role
Keep Notes
Jot down impressions while reviewing. You'll thank yourself later when comparing candidates.
After Hiring
Once you've filled the position:
- Close the job posting (stops new applications)
- Optionally send a polite decline to other applicants
- Applications are retained for your records
Application Volume
Too Many Applications?
- Be more specific in job requirements
- Close the posting once you have enough candidates
- Prioritize based on qualifications
Not Enough Applications?
- Share the job posting on social media
- Make the posting more appealing
- Consider adjusting requirements
- Check that the job is published
Common Questions
Can applicants update their application?
They'd need to apply again. You'll see both submissions.
How long are applications stored?
Applications remain until you delete them. Old applications from closed jobs are still accessible.
Can I download all applications?
Review applications within Welcome. Individual resumes can be downloaded.
Should I respond to every applicant?
It's professional to send at least a brief "thanks but not this time" to candidates you won't move forward with.
Need help? Contact support.